About Us

Welcome to The Rug House online shop. We are a family run business with over twenty years trading experience throughout the UK and Ireland. We pride ourselves in providing a huge range of high quality rugs at low prices. Happy customers are our main priority and we will do everything we can to source exactly what our customers want. Testament to this is the large number of return customers and the volume of referrals we receive.

We deal directly with rug manufacturers from around the world including India, Belgium, China and Turkey and we only work with companies who adhere to child free labour laws. Dealing directly with importers allows us to offer you the cheapest possible price across a huge range of rugs. With the ease of browsing and buying online with our VeriSign secure payment system, our Price Match Guarantee, Free UK and Ireland delivery and our 14 day Money Back Guarantee – finding your perfect rug couldn’t be easier.

We carefully select the best value rugs from around the world and currently stock more than 100,000 rugs in our Newry Warehouse. We are 100% committed to customer service meaning if you have any general enquiries or post sale issues we will do our best to help.

At The Rug House customer service is not a department, it’s an attitude!

Opening Hours:

Monday – Friday: 9:00 – 18:00

Saturday: 9:00 – 13:00

Outside of opening hours we may be able to answer emails or telephone calls although an immediate response is not guaranteed. Alternatively please feel free to leave us a voicemail message and we will get back to you within one working day.

Contact Details:

Email: support@therughouse.co.uk

Tel: 0845 165 6225

Tel: (Int) +4428 302 50027

Address:

The Rug House

23 Shepherds Way

Carnbane Industrial Estate

Newry

N. Ireland

BT35 6EE